This guide highlights the critical role of relational fairness in building trust, respect, and understanding in higher education communities. Developed through the lens of Ombuds practice, it explores how procedural, substantive, and relational fairness intersect in communication and decision-making. With practical strategies, cultural insights, and reflective tools, the guide supports Ombudspersons and campus leaders in fostering fairness not only in outcomes but in the quality of human interactions.

 

Currently available in English only.

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Click here to download.